Urgency + capability still underpins a drive for speed-to-market
Creating a marketplace from scratch is not a simple task, which is why buying a sophisticated marketplace platform solution held a high-level of interest for Kinora. Whilst the Kinora business was building on a history of empowerment with an innate understanding that a safe and supportive online community was everything for those living with disability, it needed a technology partner with an equally specialised understanding of marketplace dynamics and how these could be applied in a specific digital health community.
Kinora chose a “buy” solution because it offered unmatched
Ultimately, Arcadier's Managed Services team was instrumental in going-to-market fast and optimising the platform. Arcadier was chosen because its core SaaS platform offered unmatched power and the ability to adapt. It helped Kinora start in a logical position of strength and build from there.
Arcadier was a good fit for Kinora because its technical capabilities complemented Kinora’s development team. Perhaps ironically, the beauty of creating a beautiful customer experience is that customers can love the way a platform looks and feels, without noticing the way it operates. This can be a complement from an audience with high expectations, especially when that platform brings products and services together with a community forum.
Arcadier Chief Technology Officer, Paul Cascun said, "The customisation and integration piece for Kinora was highly satisfying because it harnessed Arcadier's strengths with such a rich vision for inclusion and empowerment, that it became a point of pride for Arcadier's Managed Services team". He added that the project, "fundamentally highlighted the power of marketplace technology to connect customers and businesses far beyond traditional e-Commerce."